Sr. Account Manager (Property and Casualty) - Full-time

Location: Media, PA

Required Qualifications:

• A college degree is preferred, but a high school diploma or equivalency is required

• Professional Designation.

• Must have good communication skills, both verbal and written

• Good listening skills and attention to detail are required

• Must have excellent problem-solving

• Should have at least 5 years of insurance experience with a good understanding of multi-line commercial insurance contracts and coverages

• Should possess some understanding of the negotiation process and have the ability to handle multiple priorities

• A Property Casualty Agent’s License is required

Job Description

• Service clients on a book of assigned business in accordance with service and quality management standards and procedures

• Promote ongoing client loyalty

• Retain, in conjunction with the Producer and/or Account Executive, all assigned accounts

• Input and maintain client policy information in the agency management system (AMS) accurately and in accordance with standards and procedures

• Prepare Certificate of Insurance masters and cooperate with our Certificate Department in the issuance of all COI’s required by the client

• Assist in the preparation of, and presentation of, Claim Review as required by the Client Service Plan

• Coordinate with the assigned Client Analyst all endorsements as requested by the client

• Respond to clients’ ongoing service needs in accordance with service standards

• Negotiate all surety and fidelity bonds as required by the client

• Communicate client needs to all other departments including accounting, claims, reporting, or others as required

• Notify manager, producer, and account executive of cancellation, audit, or coverage issues on clients

• Keep producer and account executive informed on any important activity of their clients

Benefits:

• Competitive Pay

• Health and Welfare Programs Including Medical, Dental, and Vision Insurance

• Retirement and Income Protection Programs, including a 401k plan

• Work/Life Balance Including PTO, Holidays, and Remote work opportunities

• Career Advancement Opportunities