Account Manager (Workers' Compensation) - Woodland Hills, CA

Woodland, California, United States | Hiring | Full-time

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Account Manager (Workers' Compensation) - Full-time

Location: Woodland Hills, CA

Required Qualifications:

  • Minimum of 5 years of experience in a similar role with a focus on workers' compensation insurance.
  • In-depth understanding of workers' compensation insurance products, regulations, and industry trends.
  • Proven ability to foster and maintain strong client relationships, addressing their needs and delivering exceptional service.
  • Proficiency in data analysis, with the capability to identify trends and provide data-driven recommendations.
  • Excellent communication skills, both written and verbal, enabling effective communication of complex information to clients and internal stakeholders.
  • Strong organizational and time management abilities, adept at managing multiple tasks and priorities simultaneously.

Job Description

  • Establish and maintain robust client relationships, serving as the primary contact for all workers' compensation-related inquiries.
  • Oversee the management and administration of workers' compensation policies, ensuring accuracy, compliance, and timely renewal.
  • Collaborate closely with claims adjusters and clients to facilitate the claims process, offering guidance and assistance as required.
  • Perform risk assessments to evaluate clients' workers' compensation exposures and recommend effective risk mitigation strategies.
  • Educate clients on workers' compensation regulations, industry best practices, and compliance requirements through tailored training sessions and informative materials.
  • Review workers' compensation policies and procedures to ensure alignment with regulatory standards and industry best practices, conducting regular audits to identify areas for enhancement.
  • Monitor key performance indicators (KPIs) related to workers' compensation, analyzing trends, and identifying optimization opportunities.
  • Maintain meticulous records and documentation pertaining to clients' workers' compensation programs, and prepare comprehensive reports for clients and management as needed.