Nurse Manager - Full-time 

Location: New Haven, CT

Required Qualifications:

• Connecticut Registered Nurse certification is required (BSN preferred); a combination of education and experience may substitute for the degree requirement.

• CPR certification from the American Heart Association is required.

• Excellent leadership skills with the ability to motivate and supervise others.

• Ability to act discreetly and with diplomacy in personnel management and patient care services.

• Knowledge and experience in a primary care setting, including program development and quality assurance methodology; familiarity with PDSA and Lean methodology.

• A minimum of 2 years of ambulatory care experience, in an FQHC setting, and 1 year of supervisory experience in an ambulatory setting is required.

• Demonstrated ability to independently carry out assignments and nursing tasks.

• Proficiency with Microsoft Word, Microsoft Excel, patient registries, web-based tools, and the use of an EHR.

• Strong knowledge of medical terminology and relevant procedures.

• Excellent written, electronic, and oral communication skills.

• Strong critical thinking and problem-solving skills.

• Bi-lingual with fluency in Spanish.

Job Description

• Work collaboratively with providers and support staff to ensure smooth and efficient operations.

• Direct, organize, and supervise the work of nursing staff, which includes registered nurses (RNs), licensed practical nurses (LPNs), and medical assistants (MAs).

• Coordinate nursing efforts to ensure effective patient care and compliance with quality standards.

• Provide primary clinical operation oversight including scheduling, billing functions, and patient care.

• Develop and monitor employee performance plans; evaluate nursing and support staff activity and take corrective action as needed.

• Assist in the recruitment, development, orientation, and training of nursing and clinical staff.

• Serve as a clinical leader in various projects and forums.

• Ensure integration of nursing services with other patient care services.

• Oversee efficient processing of patients; ensure compliance with quality assurance, Joint Commission, UDS standards, and infection control activities.

• Manage data collection systems for grants and report statistical data as necessary.

• Attend mandatory supervisory nursing meetings and occasional weekend trainings.

• Perform ongoing assessments and data collection focused on quality metrics.

• Engage in performance improvement activities to enhance processes and advance clinical excellence.

• Provide direct nursing care services, including administering medications, assessment, planning, treatment, and evaluation of patient care.

• Document patient responses to treatment and care provided as per guidelines.

Benefits:

• Tremendous Career Growth Opportunities!

• Senior management and leadership are very well respected by the team!

• Great work environment with a family-like work culture!

• Medical, Dental and Vision + 401k + Tuition Assistance + Disability